Privacy Policy
Signature | signatureforcoaches.com
Effective Date: June 3, 2026
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OVERVIEW
Your privacy matters. This Privacy Policy explains what information Signature ("we," "us," or "our") collects from visitors and clients of signatureforcoaches.com, how we use it, and how we protect it. This policy applies to all users of this Site, including those located in the European Economic Area (EEA), United Kingdom, and other regions with applicable data protection laws.
By using this Site, you consent to the practices described in this policy.
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1. INFORMATION WE COLLECT
We collect information in the following ways:
A. Information You Provide Directly
Name and email address (when you join our email list, sign up for a waitlist, or complete a contact form)
Account login credentials (if you create an account to access program content via Teachery or a similar platform)
Payment information (processed securely through Stripe via Teachery for programs/digital products, and through Wave for service invoices—we do not store full card numbers)
Communications you send us (emails, inquiry forms, etc.)
B. Information Collected Automatically
When you visit the Site, we may collect:
Browser type, device type, and operating system
Pages visited and time spent on the Site
Referring URLs
IP address and general location data
This is typically collected via cookies and analytics tools (such as Squarespace Analytics or Google Analytics).
C. Cookies
We use cookies and similar tracking technologies to improve your browsing experience and understand Site usage. You can adjust cookie settings in your browser at any time, though doing so may affect Site functionality.
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2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Respond to inquiries and provide customer support
Process purchases and deliver services or digital products
Send program-related communications and updates
Send marketing emails, newsletters, or promotional content (only to those who have opted in)
Improve Site functionality and content
Comply with legal obligations
We do not sell your personal information to third parties.
Our legal bases for processing your data (including under GDPR) are:
Contract: To fulfill a purchase or service agreement you have entered into with us
Legitimate interests: To operate and improve our business, provided your rights are not overridden
Consent: For marketing communications, where you have opted in
Legal obligation: Where required by applicable law
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3. EMAIL COMMUNICATIONS
If you join our email list, waitlist, or purchase a program, you may receive emails from us. Every marketing email includes an unsubscribe link. You may opt out at any time.
Transactional emails (such as receipts, program access, or account notices) may still be sent regardless of marketing preferences, as they are necessary to fulfill your purchase.
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4. PAYMENT INFORMATION
Programs and Digital Products: Purchases made through Teachery are processed by Stripe. We receive only limited transaction confirmation (such as the last four digits of your card and billing name) and do not store full card numbers on our servers. Please review Stripe's Privacy Policy at stripe.com/privacy for details on how they handle your payment data.
Services: Invoices for done-for-you services are issued through Wave. Please review Wave's Privacy Policy for details on how they handle your billing information.
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5. ACCOUNT INFORMATION
If you create an account to access program content, your login credentials are stored securely through the applicable platform (such as Teachery). You are responsible for keeping your credentials confidential. We will never ask for your password via email.
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6. HOW WE SHARE YOUR INFORMATION
We do not sell or rent your personal information. We may share information with:
Service providers: Third-party tools we use to operate the Site and deliver services (including Teachery, Stripe, Wave, and email platforms), who are contractually required to protect your data
Legal compliance: When required to comply with applicable law, legal process, or government request
Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction
Where we share data with third-party processors, we ensure appropriate safeguards are in place, including data processing agreements where required.
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7. INTERNATIONAL DATA TRANSFERS
If you are located in the EEA, United Kingdom, or another region with data transfer restrictions, please be aware that your information may be transferred to and processed in the United States. Where such transfers occur, we rely on appropriate safeguards, such as standard contractual clauses approved by the European Commission, to protect your data.
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8. DATA RETENTION
We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you would like your data deleted, please contact us at marissa@signatureforcoaches.com.
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9. YOUR RIGHTS
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information ("right to be forgotten")
Object to or restrict certain processing of your data
Request portability of your data in a structured, machine-readable format
Withdraw consent at any time (where processing is based on consent), without affecting the lawfulness of prior processing
Lodge a complaint with a supervisory authority (for EEA/UK residents, this is your local data protection authority)
To exercise any of these rights, contact us at marissa@signatureforcoaches.com. We will respond within 30 days.
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10. CHILDREN'S PRIVACY
This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.
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11. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
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12. SECURITY
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
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13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Where changes are material, we will make reasonable efforts to notify you.
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14. CONTACT AND DATA CONTROLLER
Signature is the data controller for personal information collected through this Site. If you have questions, concerns, or data requests — including GDPR-related requests — please contact us at: